Issue link: https://beckershealthcare.uberflip.com/i/1003496
81 FINANCE CMO / CARE DELIVERY NYC Health + Hospitals creates employee wellness program to combat emotional stress, burnout By Kelly Gooch E mployees of New York City-based NYC Health + Hospitals experiencing workplace stress and burnout will have access to additional resources for emotional support. The public health system launched a new peer-led employee wellness program, called Helping Heal- ers Heal, which is specifically designed to assist workers who are considered "second victims" of traumatic patient care events. These are workers who may be high risk for depression due to their job duties and unanticipated patient outcomes, such as the death of a child, according to a system news release. The health system announced the launch of Helping Healers Heal, which will be available to all NYC Health + Hospital employees at all patient care sites, April 16. The program will include specially trained teams to of- fer peer-to-peer support, mental health expertise, and team-debriefing sessions after traumatic events, espe- cially in emergency departments, mental health units and pediatric intensive care units. "There's no question that healthcare profession- als across the country provide great medical care under some of the most demanding circumstanc- es," said Mitchell Katz, MD, the system's new presi- dent and CEO. "At NYC Health + Hospitals, our level 1 trauma teams are among the best in the country. Our mental health experts are the most skilled, com- passionate professionals in the field. Yet, sometimes the emotional aftershock of treating victims of ter- rorist attacks or seeing a child die from the flu can cause deep pain and stress that too often goes un- addressed. After all, doctors and nurses are trained to care for others. But, we want our colleagues to know that when challenges arise, there is no shame in seeking help for themselves." Dr. Katz and Eric Wei, MD, NYC Health + Hospitals' inaugural chief quality officer, based Helping Heal- ers Heal on a model they used when they worked at the Los Angeles County Department of Health Ser- vices, one of the nation's largest public safety-net systems. n 25 teaching hospitals with the most safety violations By Megan Knowles T he next generation of U.S. physicians might be picking up bad habits at teaching hospitals nationwide that have received numer- ous safety violations, according to a STAT analysis. STAT looked at federal inspection data and found a significantly large gap in training quality at U.S. teaching hospitals, based on how fre- quently CMS cited the hospitals for deficiencies. Collectively, STAT found more than 5,500 safety violations took place at teaching hospitals from 2014-17. Although the majority of the country's approximately 1,200 teaching hospitals did not receive citations each year over the four-year period, some hospitals were cited for dozens of safety violations during that time period. Here are the 25 teaching hospitals with the most violations from 2014- 17, according to STAT's analysis. 1. West Valley Medical Center (Caldwell, Idaho): 45 violations 2. Regional Health Rapid City (S.D.) Hospital: 44 3. Howard University Hospital (Washington, D.C.): 36 4. Jackson Memorial Hospital (Miami): 36 5. Desert Regional Medical Center (Palm Springs, Calif.): 34 6. Brookhaven Memorial Hospital Medical Center (Patchogue, N.Y.): 32 7. Lake Charles (La.) Memorial Hospital: 31 8. St. Joseph Medical Center (Houston): 30 9. Montefiore Medical Center (New York City): 28 10. University of Vermont Medical Center (Burlington): 28 11. Faxton-St. Luke's Healthcare (Utica, N.Y.): 27 12. Lincoln Medical & Mental Health Center (New York City): 27 13. Coney Island Hospital (New York City): 27 14. Gundersen Lutheran Medical Center (La Crosse, Wis.): 27 15. Hazard (Ky.) ARH Regional Medical Center: 26 16. St. Charles Hospital (Jefferson, N.Y.): 26 17. Indiana University Health (Indianapolis): 24 18. Baptist Medical Center South (Montgomery, Ala.): 23 19. Chi-St. Vincent Infirmary (Little Rock, Ark.): 23 20. Hartford (Conn.) Hospital: 23 21. University of Kansas Hospital (Kansas City): 23 22. Eastern New Mexico Medical Center (Roswell): 23 23. Kaleida Health (Buffalo, N.Y.): 23 24. New York-Presbyterian Hospital (New York City): 23 25. Conemaugh Memorial Medical Center (Johnstown, Pa.): 23 n