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BECKER'S HOSPITAL REVIEW November 2015 l Vol. 2015 No. 11 Executive Exclusives Chris Van Gorder President and CEO of Scripps Health p. 60 Imran Andrabi, MD President, CEO and Chief Network Integration Officer of Mercy Health - Toledo p. 61 Quint Studer Founder of Studer Group p. 64 Lynn Nicholas President and CEO of Massachusetts Hospital Association p. 66 Chuck Lauer Former Publisher of Modern Healthcare, Author, Public Speaker and Career Coach p. 70 Sister Carol Keehan President and CEO of Catholic Health Association of the United States p. 73 Becker's Hospital Review 7 th Annual Meeting April 27-30, 2016 Hyatt Regency | Chicago, Illinois 44 Leading Hospital & Health System CEOs, 33 CFOs & CIOs 100 Hospital Executives Total Speaking on 5 Tracks & 74 Sessions To learn more & register, visit www.BeckersHospitalReview.com/november-ceo-roundtable-conference/ SAVE THE DATE Two of the most powerful words you can say to a person are those we learned as toddlers: ank you. At a basic level, showing appreciation for others is expected. However, when gratitude is internalized — when it becomes a central element of who you are — it has extremely positive effects on individuals' personal and professional lives as well as workplace culture. Appreciation is an especially relevant virtue in healthcare. Of all human attributes, grati- tude has the strongest link to mental health. e effects of an authentic sense of appreciation include increased happiness and optimism, improved physical health and heightened produc- tivity. Gratitude in the workplace may perhaps be one of the greatest predictors of corporate health, for the bottom line tends to benefit when employees feel valued and respected. See the full story on page 26. Love them or hate them, everyone can agree on one point: EHRs are expensive. Hospital and health system EHR imple- mentations come with price tags ranging from the low millions to more than a bil- lion dollars. ese projects span multiple locations and years, making dollar esti- mates a seemingly imperfect science. See the full story on page 41. 200 Hospital Benchmarks With the shi from fee-for-service to value-based care, physicians and hospital executives have an increased interest in using comparative data as a tool to help improve quality of care. For the third year, Becker's Hospital Review collected 200 benchmarks related to some of the most important day-to-day areas hospital exec- utives oversee: quality, patient satisfaction, operations, utilization and finance. See the full story on page 10. The Two Words You Need to Say More in Your Hospital Keeping Million-Dollar Projects From Bleeding Beyond the Budget