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April 2019 Conference Guide Agenda

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23 CONFERENCE SCHEDULE TRACK A - CEO, Leadership and Strategy TRACK B - Leadership, Strategy, Population Health, Value Based Care and More TRACK C - Physician Hospital Alignment, Thought Leadership and Other Issues TRACK D - Patient Safety and Quality TRACK E - CFO, Compliance, Affiliation and Financial Issues TRACK F - Financial, Revenue Cycle Management Issues and More TRACK G - Health Information Technology TRACK H - Thought Leadership TRACK I - Thought Leadership TRACK J - Thought Leadership Concurrent Sessions: THURSDAY, APRIL 4 Grand Suite 3 H. An Idea Whose Time Has Come — Male Health Programs: An Opportunity for Clinical Expansion and Better Health - Kevin Loughlin, MD, MBA, Professor of Surgery (Urology), Emeritus, Harvard Medical School 11:15 - 12:00 PM Grand Ballroom A. Winners and Losers in U.S. Healthcare Reform - David Mackey, MD, Professor, Department of Anesthesiology and Perioperative Medicine, University of Texas M.D. Anderson Cancer Center Columbus GH B. Adapting a Business Model to Address Social Determinants of Health - R. Lawrence Moss, MD, FACS, FAAP, President and Chief Executive Officer, Nemours Children's Health System Columbus AB C. What are the Qualities of a Terrific Health System Leader? How do they Encourage Leadership Development? Is Leadership Natural or Learned? Have you Outsourced any Leadership Training? How Important is Invernal vs. External Recruitment? - Monica Heenan, RN, MHA, Senior Vice President, Chief Strategy Officer, Ann & Robert H. Lurie Children's Hospital of Chicago - Monica Simzyk, Regional Human Resources Officer, Presence St. Joseph Medical Center - Lois Greene, BSN, DHA, President and Cheif Executive Officer, InTouch Educational Consulting Services LLC - Moderated by Scott Becker, JD, CPA, Partner, McGuireWoods LLP, Publisher, Becker's Healthcare Columbus IJ D. How We Improved Our Patients' Satisfaction … and Made Our Doctors and Staff Happier, Too - Charles N. Ellis, MD, Professor Emeritus, Department of Dermatology, University of Michigan Medical School and Founder and Director Emeritus, Department of Service Excellence, Michigan Medicine/University of Michigan Health System Columbus CD E. Presurgical Optimization: Decreasing Costs to Health Systems and Patients by Standarzing Testing and Medical Evaluations - Steven Herling, DO, Medical Director PST, Northwell Health Columbus EF G. Reinventing the Healthcare Call Center - Mike Sciarabba, MPh, System Director, Patient Access, Presence Health - Craig Miller, MHA, FACHE, Executive Director, Specialty Physicians of Illinois, LLC, Franciscan Alliance - Ronald Spoltore, Executive Board Member, American Health Connection - Donald Paganucci Administrative Director, Radiology and Radiation Therapy, Mercy Hospital and Medical Center Grand Suite 3 H. Raising HCAHPS Scores for Hospitals - Janice Benggio, MBA, PMP, CPMSM, CPCS, CPHRM, Senior PMO Analyst (Project Manager), IT, Broward Health - Brenda Evans, MSN, Nurse, Parkland Hospital 12:00 PM Meeting Adjourns

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